Support & Advice

Health Zone

Support & Advice

Our Support and Advice service is here to help people navigate life’s challenges with confidence. We offer friendly, confidential guidance tailored to individual needs, supporting people to make informed decisions around housing, wellbeing, relationships, finances, and personal development.

Our experienced team takes the time to listen, understand each situation, and connect individuals with the right support, both within the YMCA and through trusted local partners. Grounded in our commitment to empowering young people and communities, our Support and Advice service provides a safe, welcoming space where everyone can access the help they need to move forward positively.

Health Zone

Health Zone is a confidential, drop-in service available to young people at YMCA North Staffordshire, designed to provide practical support, guidance, and reassurance around health and wellbeing.

Our aim is to help young people feel informed, supported, and confident when navigating health-related concerns. Whether someone needs help registering with a GP or dentist, making health-related phone calls such as NHS 111, accessing basic health resources, or talking through the most appropriate healthcare options—such as a GP, A&E, or specialist clinic—our trained support workers are on hand to listen and guide them in the right direction.

The Health Zone operates every evening from 7:00pm to 11:00pm, offering a safe and welcoming space where young people can seek advice without judgement.

We provide:

Pregnancy tests
Condoms
First aid supplies
A supportive ear and professional guidance

At YMCA North Staffordshire, we believe everyone deserves access to the right support at the right time. Through services like Health Zone, we are committed to helping young people—and families—build healthier, more confident, and fulfilling lives.

Mike Carter

YMCA North Staffordshire

YMCA North Staffordshire Harding Road, Stoke-on-Trent, ST1 3AE

Phone

0300 102 4550

hello@ymcans.org.uk

What we do & how we can help

Supporting You

Housing

Providing a home and personalised support services for a fresh start in life.

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Creating Positive Outcomes

Family & Youth Work

Creating positive outcomes with children and young people in their communities, and support for families with nursery, daycare, holiday and year-round programmes.

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