Family Work Administrator

Family Work Administrator

£14.19 p/h

Fixed term contract, full details are on the job description

Location: Edinburgh House, Hanley, Stoke-on-Trent

We are looking for a highly organised and professional Family Team Administrator to join our supportive team. The successful candidate will play a key role in managing communications with families, maintaining accurate and confidential records, coordinating diaries and meetings, and ensuring the smooth day-to-day running of administrative processes.

The role requires excellent telephone skills, strong attention to detail, and the ability to handle sensitive information with discretion. You will be a team player who can build positive relationships with families and colleagues, and adapt to the flexible needs of the service.

The role will be 3 days in the office and these days are likely to be Monday, Tuesdays and Wednesdays. Although we are happy to have a conversation about this and consider school hours.

This role is subject to an enhanced DBS and reference checks.

If you have any questions about the role please contact:

Rachel.Greenway@ymcans.org.uk

Deadline for applications: 9th August 2026